Privacy policy

PRIVACY POLICY

Last Updated: April 20, 2026
At BRIXPORT INNOVATION LTD, we respect your privacy and are committed to protecting
your personal data. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our website, mobile application, or use our ecommerce
platform (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy. If you
do not agree, please do not use the Platform.

1. About Us

BRIXPORT INNOVATION LTD is a company that operates an online platform specializing in
building materials, construction supplies, and accessories.
This Privacy Policy is issued in accordance with the Data Protection Act, 2012 (Act 843) of
the Republic of Ghana.

2. Information We Collect
We collect the following categories of personal information:
a. Information You Provide Directly
• Account information (name, email address, phone number, password).
• Shipping and billing address.
• Order details and purchase history.
• Payment information (processed through third-party gateways).
• Communications with our customer support team.
• Any other information you voluntarily submit.
b. Information Collected Automatically
• Device information (IP address, browser type, operating system).
• Usage data (pages visited, time spent, clicks).
• Location data (approximate location based on IP address).
• Cookies and similar tracking technologies.
c. Information from Third Parties
• Payment service providers.
• Delivery/logistics partners.

3. How We Use Your Information
We use your personal information for the following purposes:
• To process your orders and deliver building materials.
• To manage your account and provide customer support.
• To communicate with you about orders, promotions, and updates.
• To improve our Platform and user experience.
• To prevent fraud and ensure security.
• To comply with legal obligations under Ghanaian law.
• For marketing purposes (only with your consent).

4. Sharing of Your Information
We may share your information with:
• Service Providers: Logistics companies, payment processors, cloud hosting
providers, and IT support services.
• Legal Authorities: When required by law, court order, or government request in
accordance with the Data Protection Act, 2012.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal data to third parties for marketing purposes.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Keep you signed in.
• Remember your preferences.
• Analyze site traaic and improve performance.
You can manage your cookie preferences through your browser settings. However,
disabling certain cookies may aaect your experience on the Platform.

6. Data Security
We implement reasonable technical and organizational measures to protect your personal
data against unauthorized access, alteration, disclosure, or destruction. However, no
method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in
this Policy or as required by Ghanaian law. Once no longer needed, we securely delete or
anonymize your data.

8. Your Rights Under Ghana’s Data Protection Act
You have the following rights regarding your personal data:
• Right to access your data
• Right to rectification (correction of inaccurate data)
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object to processing
• Right to data portability (where technically feasible)
To exercise any of these rights, please contact us using the details below. We will respond
within 30 days.

9. International Data Transfers
Your data is primarily stored in Ghana. However, some service providers may be located
outside Ghana. Where this occurs, we ensure appropriate safeguards are in place to
protect your data.

10. Children’s Privacy
Our Platform is not intended for children under 18 years of age. We do not knowingly collect
personal data from children. If we discover we have collected data from a child under 18,
we will delete it immediately.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material
changes by posting the new Privacy Policy on the Platform and updating the “Last Updated”
date. Your continued use of the Platform after such changes constitutes your acceptance
of the revised policy.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data
practices, please contact us at:
BRIXPORT INNOVATION LTD
Email: info@brixport.com
Phone: +233 24 381 0343, +233 53 336 7374
Address: GA-141-5428 BLACKPAUL AVENUE, Accra, Ghana