Frequently asked questions
Quick answers for buyers and suppliers using Brixport.
What can I buy on Brixport?
Brixport helps you source building materials such as tiles, cement, mortar, paint, coatings, hardware, tools, equipment, and plumbing supplies from marketplace sellers.
How do I place an order?
Choose a product, select the available options, add it to your cart, and continue to checkout. You can review your shipping address, delivery method, payment method, and order summary before placing the order.
Can I buy from multiple sellers in one cart?
Yes. Your cart can include items from different sellers. Delivery options and totals may vary by seller, item availability, and shipping destination.
How do I know whether a product is available in my region?
Use the shipping country selector in the header. Product prices, availability, and cart items are validated against your selected region.
How do returns work?
Return eligibility depends on the product, seller, and order status. After signing in, open your account area, select the order, and follow the return request flow if the item is eligible.
How can suppliers sell on Brixport?
Use the seller link on the homepage to open the vendor portal. From there, suppliers can create listings, manage products, and process marketplace orders.